Citrus Valley Ranch Terms and Conditions/Policies - 2026

1. Reservations

Reservations may be made online, by telephone, or by email. A valid credit card is required to create and guarantee all reservations. A minimum two-night stay is required for holiday weekends.

2. Rates and Taxes

Room rates are quoted in U.S. dollars and are subject to applicable California state and local taxes and assessments. Rates are subject to change without notice until a reservation is confirmed. Rates include the night's stay and breakfast for two persons. There is a separate charge for additional persons.

3. Deposit and Payments

A deposit equal to the rate of one night's stay will be charged at the time of booking. The remaining balance is due upon arrival unless otherwise stated.

4. Cancellation Policy

• Standard Reservations Reservations canceled more than fourteen (14) days prior to arrival will receive a full refund of any deposit paid, less a $25 administrative fee. • Special Events and Holidays Reservations during holidays, holiday weekends, special events, or peak seasons may require a longer cancellation period. Any special cancellation requirements will be disclosed at the time of booking.

5. Check-In and Check-Out

Check-In: 3:00 PM to 6:30 PM Check-Out: 11:00 AM Late arrivals must be arranged in advance. Unauthorized late check-outs may incur additional charges.

6. Occupancy

Only registered guests may occupy guest rooms. Maximum occupancy limits must be observed at all times. Citrus Valley Ranch reserves the right to refuse service or terminate a stay for violation of these Terms, disruptive behavior, illegal activity, or conduct that disturbs other guests.

7. Breakfast Service

Breakfast is provided only for registered overnight guests and is served during posted breakfast hours. Breakfasts are typically vegetarian (dairy, eggs, and plant-based breakfast "meats" may be used). Vegan meals are provided upon request. Please inform hosts of any food allergies at the time of booking, preferably, or the night prior to meal service.

8. Smoking/Drinking Policy

Citrus Valley Ranch is a non-smoking property. Smoking, vaping, or use of marijuana products is prohibited inside guests rooms and common areas. A cleaning fee of up to $250.00 may be charged for violations of this policy. Citrus Valley Ranch does not serve alcoholic beverages, however, guests may elect to bring a modest amount of wine or beer and store it in a refrigerator set aside for that purpose.

9. Child Occupancy Policy

Guests under 18 years of age must be accompanied by a parent or legal guardian at all times. The property does not provide childcare services or supervision for minors. Children (including infants) are counted toward total occupancy per room, unless otherwise required by local fire code enforcement. Rollaway beds, cribs, or additional bedding are provided only if: 1. Pre-approved at time of booking, 2. Subject to availability. Cribs/infant sleeping equipment provided/brought onto the Citrus Valley Ranch property must comply with current safety standards. Minors must be supervised in all common areas, including stairways, balconies, dining/food service areas, pool/pond area, orchard, and all other outdoor areas.

10. Pets

Pets are not allowed at Citrus Valley Ranch

11. Service Animals

Qualified service animals are welcome in accordance with applicable federal and California law. Service animals must be required because of a disability and the owner must disclose the work or task that the service animal has been trained to perform.

12. General Guest Safety

All guests must exercise caution on any indoor/outdoor stairway areas by using handrails and wearing appropriate non-slip footwear. Unpaved citrus grove areas may have gopher holes, citrus thorns, nettles and other natural hazards. There are various forms of wildlife in the general foothill area including wild boars, coyotes, deer, fire ants, and rattlesnakes. Sightings of wildlife are rare, but guests are cautioned to be vigilant and avoid any encounters with wildlife.

13. Property Damage

Guests are responsible for damage caused by themselves, their invitees, children, or any other cause created by the guest. Citrus Valley Ranch may charge the credit card on file for repair, replacement, excessive cleaning, or other related costs.

14. Parking

Complimentary parking is provided at the guests's own risk. Citrus Valley Ranch is not responsible for loss, theft, or damage to vehicles or personal property left in vehicles.

15. Personal Property

Guests are responsible for safeguarding their personal belongings. Citrus Valley Ranch is not liable for loss, theft, or damage to guest property except as required by applicable law.

16. Quiet Hours

Quiet hours are observed from 10:00 PM until 7:00 AM to ensure the comfort of all guests.

17. Force Majeure

Citrus Valley Ranch shall not be liable for failure to perform obligations due to events beyond its reasonable control, including natural disasters, severe weather, wildfire/smoke safety restrictions, power outages, government actions, public health emergencies, labor disputes, political/social unrest, or other unforeseen circumstances.

18. Website Accuracy

Citrus Valley Ranch strives to ensure all information on our website is accurate, however, we do not guarantee that all descriptions, photographs, pricing, or availability information are free from error. We reserve the right to correct errors and cancel reservations made based on incorrect information.

19. Limitation of Liability

Citrus Valley Ranch's liability arising from a guest's stay shall be limited to the amount paid by the guest for the reservation. Nothing in these Terms shall limit liability where such limitation is prohibited by federal or California law.

20. Privacy

Guest information is collected and used in accordance with the Privacy Policy of our contracted online booking engine. Personal information will be handled in compliance with applicable California privacy laws (see: California Consumer Privacy Act).

21. Governing Law

There Terms and Conditions shall be governed by the laws of the State of California. Any dispute arising from these Terms or a guests's stay shall be resolved in the courts located in Tulare County where Citrus Valley Ranch is located.

22. Acceptance

By making a reservation, checking into the property, or staying at Citrus Valley Ranch, guests acknowledge that they have ready, understood, and agree to these Terms and Conditions. Citrus Valley Ranch 23601 Lomitas Drive Woodlake, CA. 93286 559-628-0290 Email: citrusvalleyranch@gmail.com Website URL: citrusvalleyranch.com

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