Booking and Reservation

All bookings are subject to availability.
To confirm a reservation, 100% of the cost of the stay must be submitted.
Check-in time is 3:00 PM, and check-out time is 11:00 AM unless otherwise arranged in advance.

Rates and Payment

Room rates are displayed per night and are subject to change without notice.
Additional charges may apply for extra services such as event venue fees, room upgrades, and amenities.

A $95 cancellation fee applies to all reservation cancellations without exception.
If cancelled after 3pm EST within seven days of arrival, no refund will be issued.
Reservations must be cancelled by 3pm EST 21 days in advance of the check-in date to avoid a penalty of one night or 50% of the stay (whichever is greater plus tax); minus the $95 cancellation fee.
If cancelled outside of the 21-day policy, the deposit will be fully refunded; minus the $95 cancellation fee.
Due to our small size, cancellations greatly affect us. Therefore, we must adhere to a strict cancellation policy.

Guests are responsible for any damage caused to the room or hotel property during their stay.
Smoking is strictly prohibited inside the rooms and public areas of the hotel. A $1,500 damage fee will be charged for all smoking violations.
While we love all furry friends, we do not accept pets to respect those with allergies. This also applies to emotional support animals.

We prioritize the privacy and security of our guests. Personal information provided during booking or stay will be kept confidential.
The hotel is equipped with security measures, including video cameras that monitor the property's common areas.

Guests are expected to behave respectfully toward fellow guests, staff, and property.
Any disruptive or inappropriate behavior may result in immediate eviction without refund.

The hotel is not liable for any loss, damage, or injury to guests' property or persons during their stay, except where mandated by law.

These terms and conditions are subject to change at the discretion of 1313 West - Luxury Boutique Hotel. Guests will be notified of any significant changes.

By parking a vehicle at our facility, you (and your guests) are doing so on your own accord. The hotel does not take responsibility or accept liability for damage, accident or loss to your vehicle or personal property.

Room Consumption Charges: Guests acknowledge that any items consumed from the minibar, in-room dining, breakfast service or any other hotel services will be automatically charged to the credit card on file upon consumption.
Payment Authorization: By providing a credit card at check-in, guests authorize the hotel to charge their card for any consumed items, along with any applicable taxes and service fees.
Responsibility for Charges: Guests are responsible for all charges incurred during their stay, including those incurred by any additional occupants or visitors to the hotel.

Non-Refundable Charges: Guests acknowledge that all charges incurred during their stay, including room rates, incidentals, and additional services, are non-refundable.
No Chargeback Agreement: By agreeing to the Terms and Conditions of this contract, guests agree not to initiate any chargebacks with their credit card provider for any expenses related to their stay at the hotel.
Dispute Resolution: In the event of any dispute regarding charges, guests agree to address the issue directly with hotel management rather than through chargeback procedures. The hotel will make reasonable efforts to resolve any concerns.
Authorization: Guests authorize the hotel to charge the credit card on file for any incurred expenses, including but not limited to room fees, incidentals, and damages.
Acknowledgment: By signing this agreement, guests confirm their understanding and acceptance of this no chargeback policy. By proceeding with a reservation or staying at the Flag House Inn, you acknowledge that you have read, understood, and agreed to these terms and conditions. Enjoy your stay with us!