General House Rules

No Smoking: Smoking, vaping, and E-Cigarettes are not permitted anywhere on the premises. We reserve the right to charge a minimum cleaning fee of $250 for the cost of damage or cleaning resulting from smoking.

Children: We discourage children under the age of 12. Exceptions may be considered; please contact us for more information.

Alcohol: Outside alcohol is not permitted in public areas due to our alcohol license. Guests may consume outside alcohol only in their guest rooms.

No Pets: Pets of any kind are not permitted at White Sails Inn.

Outside Guests: Under no circumstances are outside guests allowed in the rooms unless approved by the Innkeeper or manager on duty.

Damages: Damages above normal wear and tear in the room are subject to a minimum fee of $50, plus any additional service fees for replacement, repair, or cleaning.

Lost Key: The fee for a lost key is $75.00 due to newly installed commercial-grade door hardware for each guest room.

Check-In and Check-Out

Check-In: 3:00 PM - 6:00 PM. Please do not arrive earlier than 3:00 PM as we need this time to prepare the rooms and house for your stay. Early check-in requests are discouraged and cannot be guaranteed.

Check-Out: Before 11:00 AM. This allows us time to clean and prepare for our next guests. The time between check-out and check-in is also used for essential tasks such as grocery shopping.

Parking

We provide on-site parking for guest vehicles, with parking available for one vehicle per room.

Room Rates and Maximum Occupancy

All rates are based on single or double occupancy. The maximum occupancy for each room is determined by the room type. Please review the maximum occupancy of the room/rooms you are interested in.

Maine Lodging Tax

A 9% Maine lodging tax will be added to your reservation.

Minimum Stay Requirements

The White Sails Inn requires a two-night minimum stay on select rooms for reservations between July 1st and October 15th.

General Cancellation Terms

All cancellations must be made in writing (email or letter) and acknowledged by the bed and breakfast.

As a small, family-owned business, cancellations have a significant impact on our operations. Your understanding and cooperation are greatly appreciated.

Standard Cancellation Policy (Non-Peak Periods)

More than 14 days before check-in: Full refund.

Less than 14 days before check-in: No refund unless we can rebook your room. The refund is subject to a $50.00 service charge.

Blocks of Rooms Cancellation Policy

More than 60 days before check-in: Full refund.

30-60 days before check-in: 50% of the total booking amount will be refunded. The refund is subject to a $50.00 service charge.

Less than 30 days before check-in: No refund unless we can rebook your room. The refund is subject to a $50.00 service charge.

Peak Periods Cancellation Policy (June 15 - October 15 and Major Holidays)

More than 60 days before check-in: Full refund.

30-60 days before check-in: 50% of the total booking amount will be refunded. The refund is subject to a $50.00 service charge.

Less than 30 days before check-in: No refund unless we can rebook your room. The refund is subject to a $50.00 service charge.

Modifications

Modifications to reservations (such as reducing the number of rooms or nights) are subject to approval and may incur additional fees.

Requests to change the dates of stay are treated as cancellations and re-bookings, subject to the cancellation terms above.

Force Majeure

No cancellation fees will apply if cancellation is due to a force majeure event (natural disasters, government actions, etc.) that makes it impossible for the bed and breakfast to operate.

Refund Processing

Refunds will be processed within 14 business days of the cancellation notice being received and acknowledged. All refunds are subject to a $50.00 service fee.

Group and Event Bookings

For special events or group bookings, additional terms may apply, which will be detailed in the booking agreement.

Travel Insurance

Guests are encouraged to purchase travel insurance to cover potential cancellations and associated costs. Travel Insurance | Allianz Global Assistance (allianztravelinsurance.com) Payment Terms

A credit card deposit is required for reservations. The deposit amount is equal to one night's lodging. The deposit for reservations made less than 14 days before your stay is 100% of the reservation. The remaining balance is due upon check-in. Gift Certificates may be tendered at the time of check-in but may not be used as a deposit.

Specials/Promotions

Only one special/promotion may be redeemed per stay. Specials, packages, and promotions are only available for reservations made directly through the White Sails Inn.